PUBG Mobile Stuck on the Loading Screen

Clear the app’s cache and restart your device to fix the PUBG Mobile stuck on the loading screen. Ensure you have a stable internet connection before launching the game again.

Encountering a frozen loading screen in PUBG Mobile can frustrate players who are eager to join the battle royale. Quick and responsive action is necessary to resolve this issue and return to the game.

Whether you’re a seasoned player or new to the arena, this common setback can disrupt your gaming experience.

The solution typically involves simple steps addressing the game’s software hiccups. Clearing the cache is often the proverbial “turn it off and on again” fix for many app-related issues like this one.

Restarting your device can also help by refreshing the system resources. Ensuring your internet connection is reliable is key since PUBG Mobile requires a strong online connection to function smoothly.

Keep these tips handy to minimize game downtime and maximize your in-game performance.

Common Causes of PUBG Mobile Stuck on Loading

PUBG Mobile is one of the most thrilling games out there. But what if you’re ready for action and get stuck on the loading screen? It’s a buzzkill.

Various reasons can trap you on that screen. Let’s unlock the common culprits behind this pesky problem.

Game Update Glitches

Game updates should improve your play, not hinder it. Yet, sometimes, that’s not the case. A glitch could happen during an update.

  • Interrupted downloads leave you hanging.
  • Maybe the new patch is buggy.
  • Corrupted files throw a spanner in the works.

These glitches keep you from the battleground. A fresh install or clearing of temporary files often fixes this snag. Always keep your game up-to-date.

Device Compatibility Issues

Not all devices are battle-ready for PUBG Mobile. Older devices can falter under the game’s weight.

RequirementNeeds
OSAndroid 5.1.1 or higher, iOS 9 or newer
RAM2 GB or more
StorageEnough free space for games and updates

Your device must meet these specs. If not, PUBG Mobile might not move past the loading screen. Sometimes, a simple restart helps; other times, you should consider upgrading your device.

Initial Troubleshooting Steps

PUBG Mobile players often face a common problem. Their game gets stuck on the loading screen.

Many people find it frustrating. Don’t worry. There are some simple steps to fix it. Follow these initial troubleshooting steps to get back into action.

Restarting Your Device

Restarting can fix many small issues. It’s a simple, effective first step. Here’s how:

  1. Press and hold the power button on your device.
  2. Select ‘Restart’ or ‘Reboot’ from the options.
  3. Wait for your device to turn back on.
  4. Try opening PUBG Mobile again.

Tip: Close other apps before restarting. This gives PUBG Mobile more memory to use.

Checking Internet Connection

A stable internet connection is key. A bad connection can cause loading issues. Here’s what to do:

  • Check if your Wi-Fi or data connection is active.
  • Try loading a website to test your internet speed.
  • If slow, turn the Wi-Fi off and on.
  • Move closer to your Wi-Fi router for better signal strength.

Note: Use a signal booster for a stronger connection.

Clearing Cache and Data

If Pubg Mobile is stuck on the loading screen, clearing the cache and data can often fix the issue.

This process refreshes the app’s temporary files. It’s like giving your game a fresh start. Let’s review the steps to get you back into action without any hitches.

Steps to Clear App Cache

Clearing the cache is simple. It removes temporary files that could cause issues. Follow these instructions:

  1. Go to your device’s Settings.
  2. Tap on Apps or Application Manager.
  3. Find and select Pubg Mobile.
  4. Hit Storage.
  5. Press Clear Cache.

Potential Data Loss Warnings

Be cautious when clearing data. This action will reset the app to its original state. Here’s what you might lose:

  • Settings: Custom configurations go back to defaults.
  • Login: You may need to sign in again.
  • Downloads: Any downloaded content may be removed.

To clear data:

  1. Repeat steps 1 to 4 from the cache clearing process.
  2. Tap on Clear Data or Manage Data, then Clear.

Advanced Solutions

Are you still seeing that pesky loading screen on Pubg Mobile? When standard fixes don’t work, it’s time for advanced solutions.

These steps can get you back in action. Let’s examine how to tackle this with precision.

Reinstalling the Game

Sometimes, a fresh start is all you need. Reinstalling Pubg Mobile can resolve loading issues caused by corrupt data. Make sure to back up your game data before you uninstall.

Follow these steps:

  1. Go to your device’s settings and find Pubg Mobile under the applications tab.
  2. Tap on ‘Uninstall’ and confirm.
  3. Once removed, restart your device to clear its memory.
  4. Visit the app store, search for Pubg Mobile, and reinstall it.
  5. Log in and check if the problem is gone.

Updating Device Firmware

Outdated firmware can lead to compatibility issues. Keeping your device updated ensures smooth gameplay. Here are the steps to update your firmware:

  1. Navigate to your device’s settings.
  2. Find the ‘About’ or ‘About Phone’ section.
  3. Look for ‘Software Update’ or ‘System Update’.
  4. If an update is available, tap ‘Download and Install.’
  5. Wait for the process to complete and try launching Pubg Mobile again.

Dealing With Software Conflicts

Is your PUBG Mobile game stuck on the loading screen? It might be due to software conflicts on your device.

Let’s dive into how you can pinpoint and fix these issues for a smoother gaming experience.

Identifying Problematic Apps

Some apps on your phone can interfere with PUBG Mobile. Here’s what you can do:

  • Check recent apps: Think about what you installed before the issue started.
  • Look for suspects: Apps that change screen overlay settings, manage battery power or control data could be the culprits.

Uninstall these apps one by one to see if it solves the problem.

Safe Mode Diagnostic

Booting your device in Safe Mode temporarily disables third-party apps, allowing you to test whether these apps are causing the conflict.

  1. Press and hold the power button until the power off prompt appears.
  2. Tap and hold the power off prompt until you see the Safe Mode option.
  3. Select Safe Mode to restart your device.

If PUBG Mobile runs fine in Safe Mode, a third-party app could be to blame. Restart your device to exit Safe Mode and remove recently installed apps.

When to Seek Professional Help

PUBG Mobile can sometimes get stuck on the loading screen. This can be frustrating. You may have tried basic troubleshooting without success.

There are times when seeking professional help is the right move. This step can save you time and get you back to gaming faster.

Persistent Issues

Problems that won’t go away are called persistent issues. Maybe you’ve restarted your device and reinstalled the game.

But the loading screen still won’t budge. If the problem stays after these steps, professional advice might be needed.

  1. Restart your device.
  2. Reinstall PUBG Mobile.
  3. Check for game updates.
  4. Clear the cache and data.

If none of these steps work, it’s a sign to seek help from an expert.

Contacting Support Teams

Contacting Support Teams should be your next step. They are the experts in this game.

  • Visit the PUBG Mobile support page.
  • Email the support team. Describe your issue well.
  • Use the help section in the game’s settings.

A good description of your issue helps the support team understand and fix it faster.

Information Type

Details to Include

Device Model

Phone or tablet model

OS Version

Android or iOS version

Error Messages

Any error codes or messages

Game Version

Current version installed

Keep your messages clear and direct. The support team is there to assist; professional help can make a real difference.

Conclusion

Navigating the frustration of PUBG Mobile’s loading screen glitches is challenging yet fixable. This guide illuminated practical solutions to get you back in action.

Remember, consistent game updates and proper device care are pivotal. Now, with these tips in tow, may your gameplay be as smooth as your resolve to conquer.

Charge forth and claim your virtual battleground victory.

Serena C. Morris
C. Morris writes about Esports for Surprise Sports. He is a hardcore gamer playing Valorant, PUBG, Apex Legends, and many more. He is an experienced writer in the sports niche and is a successful sports accessories blogger.